Privacy Policy

This privacy statement covers the site www.neklo.com and all other websites owned by Neklo LLC. Because we want to demonstrate our commitment to our users’ privacy, we have agreed to disclose our privacy practices.

If users have questions or concerns regarding this statement, you should first contact [email protected].

At Neklo we respect your right to privacy and we understand that, as a visitor to our website, you prefer to control your own personal information preferences. For this reason, we may ask you to register or provide personal information and preferences when you visit certain areas of our website, download free software, request information, register for events, register new products, purchase products or services, or subscribe to newsletters.

We will guard the personal information you share with us to ensure the content and services we provide on our website are always tailored to your current, designated preferences. Your privacy is extremely important to us, and your information is kept strictly confidential and will never be given to anyone outside our company.

Neklo respects the rights users give us when opting to receive e-mail or other forms of communication and enforces internal policies to preserve those rights. It is our objective to retain the long-term ability to continue to communicate with our customers and interested parties.

If you do not want Neklo or Neklo representatives to contact you, you may “opt-out” of this preference at any time, whether you’re online or contacting Neklo directly. As an option, you’ll always have the flexibility to opt back in at anytime based on previous information or newly updated information.

Collecting other personal information

When you browse our websites, you are able to do so anonymously. Generally, we don’t collect personal information when you browse, not even your email address. Your browser, however, does automatically tell us the type of computer and operating system you are using.

Like most standard Web site servers our website uses log files and cookies. A “cookie” is a small line of text that is stored with your web browser for record-keeping purposes and helps Neklo provide better service to you. Your browser has an option to accept, reject, or provide you with notice when a cookie is sent.

Once a user enters our websites, a cookie follows them through their click stream path collecting information including internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and the number of clicks. This information is used to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use only. IP addresses, etc. are not linked to personally identifiable information.

Neklo may use the data collected from visitor cookies in aggregate form only and does not tie to them any personally identifiable information. The use of this information helps us better understand what users are seeking and learning on our websites and helps us identify potential navigation issues.

How we protect your personal information:

Neklo will always protect the personal information that you share with us. Neklo stores information in a controlled, secure environment.

We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing, and delivering purchases, sending postal mail, and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

If Neklo requests general demographic information, this information is limited to reporting purposes only; users remain anonymous. Phone numbers, e-mail addresses, and postal addresses are never shared for demographic reports with outside entities.

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website, or as required by law.

How to update your personal information:

If you have registered, you can help Neklo maintain the accuracy of your personal information by notifying us when you change your name, address, title, phone number, e-mail address, or content preferences. If at any time you wish to update your information or preferences, or you prefer to stop receiving communication from Neklo, feel free to contact us at any time.